Documentation and training for performance and productivity
TACTICS are documentation and training specialists. We use world-class methodologies to help organisations improve productivity, performance and customer satisfaction. We achieve this through better business writing, process improvements, knowledge capture and staff training.
We pride ourselves in consistently delivering real results on time and within budget. Our clients – organisations of all sizes – know they can rely on us.
“TACTICS took time to thoroughly understand our needs, and they delivered exactly what was required. They were always professional and dependable, great at communication, and produced high-quality deliverables. Would I recommend TACTICS? Absolutely.”
Steve Kelly, Manager Provider Services, Ministry of Justice
Our service guarantee
When you engage TACTICS, you can be confident that you get the results you want. Our methods are tested, proven and transparent, guaranteeing agreed project outcomes. Find out more about how we work.
Information Mapping® partner
Information Mapping® is a global standard for technical writing and instructional design. It’s a proven method for analysing, organising and presenting information that gives impressive results:
- faster writing and reading time
- reduced errors and questions
- improved learning and findability of information.
TACTICS is the exclusive provider of Information Mapping® training in New Zealand.
Free document analysis and 'before and after'
Do you have a company policy, instruction manual or proposal that is not as effective as it should be? Do you get frequent questions from staff or customers when you think they could ‘just look up’ the answers?
We offer a free, no-obligation, completely confidential document analysis and ‘before and after’ service. Find out what gets in the way of clear communication and how to ramp up the effectiveness of your information.
Call us on 0800 50 50 56 or email tactics@tactics.co.nz to book a free analysis and ‘before and after’ document makeover.
Meet us for coffee
While we're always happy to meet in more formal surroundings to discuss your requirements, sometimes an informal chat works best.
Call us on 0800 50 50 56 or email tactics@tactics.co.nz to arrange a meeting with one of our consultants at your office or a café near you.
The coffee is on us!
