Our Information Mapping^® team

Pauline Humphries

With TACTICS since 1994, Pauline is an authority in Information Mapping^® and Process Mapping. A skilled writer and sought-after consultant, she has extensive experience in document analysis and design and process mapping facilitation. Pauline also delights in training others to acquire these skills, and has put her 25 years training experience to good use in workshops across New Zealand, Australia and South East Asia. Pauline is an opera devotee and a tai chi practitioner.

Jennie Martins

Jennie has an extensive background in education and training – from early childhood education to adult learning. She has worked for TACTICS since 1991 as an Information Mapping^® instructor, delivering workshops throughout NZ, and in Hong Kong, Malaysia and Australia. As a writer she says the methodology has never let her down.

Deborah Griffiths

Deborah has been a trainer and facilitator for over 20 years and joined TACTICS in 1993 as an Information Mapping^® instructor. She has taught workshops throughout NZ, and in Malaysia, Australia and Brunei. She remains passionate about Information Mapping^®: “As a methodology it’s well proven and offers strategies for even the most experienced and talented writers. As a trainer, it is very rewarding to work with such quality material you know will make a difference for writers and organisations.”

Ruth Hamilton

Ruth has extensive experience as a technical writer and trainer. She is a certified Information Mapping^® instructor. Ruth believes that TACTICS' workshops are successful because participants put theory into practice and consolidate their learning by doing. Ruth speaks French, and sings with a choir in her spare time.

Angela White

Angela has worked in the training industry for several years and manages all aspects of our Information Mapping^® workshops. Although she has only been with the company for a short period, she is already a convert to the Information Mapping^® methodology. She brings a dynamic approach to her work and enjoys meeting a wide range of people. Angela enjoys travel, reading, yoga and spending time with her family.