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Changes to Information Mapping® workshops

What’s changed

What hasn’t changed

Questions and answers

Changes to Information Mapping® workshops

From the 17th May 2010, two new Information Mapping® workshops will replace the Mapping Business Communications and Mapping Information for Paper, Online and Web workshops.

Many thanks to everyone who participated in our Training Needs survey last year – we’re pleased to be able to bring your suggestions to life!

What’s changed

We’ve switched to a modular workshop structure that gives you:

  • increased flexibility with dates, and
  • the option to add to your knowledge without repeating content if you’ve been trained in Information Mapping® in the past.

We’ve also updated our manuals, exercises, case studies and quick reference cards. We want you to have the best possible tools to apply your knowledge to the New Zealand business environment.

What hasn’t changed

Our commitment to providing top-quality training using the world’s most respected methodologies is as strong as ever. You can always trust that:

  • What you learn has been proved effective through both academic study and real-world application.
  • Our workshop instructors are professional trainers with adult learning expertise and a minimum of 10 years experience. Each is certified to teach Information Mapping® internationally.
  • The tools you take away with you – materials, methods and access to follow-up support – will help you improve productivity and performance in the workplace.

Questions and answers

 

Below are answers to the following questions:

If your question isn’t listed here, please don’t hesitate to contact us.

How do the modules work?

Day 1 of both Effective Business Writing and Developing Structured Information for Online and Paper is exactly the same. We call this day the Information Mapping® Foundation. Participants already certified in Information Mapping® (i.e. those who have attended a workshop in the past) do not need to attend the Foundation. They can attend day 2 only of Effective Business Writing, or days 2 and 3 only of Developing Structured Information for Online and Paper.

 

Can I do the 1-day Information Mapping® Foundation by itself?

In general, no. The Foundation covers the principles of Information Mapping®, but not how to apply the method. Alone it would not be enough to train someone properly, and we need to teach Information Mapping® to a certain standard to protect the integrity of the method. The only possible exceptions are people who’ve been trained in Information Mapping® in the past and want to brush up on the basic principles. If this sounds like you, please contact us to discuss your requirements.

 

What about the online/web material? Don’t you cover online content anymore?

Of course we do! We’ve made the assumption that, as online writing is now ubiquitous, we don’t need to indicate this in the workshop titles. What you’ll learn in our workshops is as relevant for the screen as it is for paper. Both workshops cover internet, intranet and email writing; however if you want to learn strategies for structuring large amounts of online content (using menus, tabs, breadcrumbs etc) you should attend Developing Structured Information for Online and Paper.

 

I’ve already done an Information Mapping® workshop and want to extend my skill set. What do you recommend?

Use the table below to find the option that would best suit you.

 

If you’ve done the...

And you...

Then you should...

Mapping Business Communications workshop

Want to deepen your audience analysis techniques, or learn to structure longer documents or large amounts of online content

Attend days 2 and 3 of Developing Structured Information for Online and Paper

Writing Effective Procedures and Work Instructions workshop

Want to learn to write other types of business document

Attend day 2 of Effective Business Writing

 

Want to deepen your audience analysis techniques, or learn to structure longer documents or large amounts of online content

Attend days 2 and 3 of Developing Structured Information for Online and Paper.

Mapping Information for Paper, Online and Web workshop

Want a quick refresher, or practice writing Information Mapped business documents

Attend days 2 and 3 of Developing Structured Information for Online and Paper.

 

Are comfortable with your Information Mapping® skills but want to improve even further

Contact us about advanced workshops and mentoring

 

If none of the above apply to you, please contact us to discuss your requirements.

 

I wanted to do the old Mapping Business Communications (MBCO) workshop. What should I do now?

You should attend the Effective Business Writing workshop, which includes everything that was taught in the MBCO.

 

I wanted to do the old Mapping Information for Paper, Online and Web (MPOW) workshop. What should I do now?

You should attend the Developing Structured Information for Online and Paper workshop, which includes everything that was taught in the MPOW.

 

I wanted to do the old Writing Effective Procedures and Work Instructions (WEP) workshop. What should I do now?

Think about the kinds of documents you’re likely to write. If you’ll be working on shorter documents (e.g. a job aid), then do Effective Business Writing. If you’ll be working on longer documents (e.g. a training manual), then do Developing Structured Information for Online and Paper.