Writing Effective Procedures and Work Instructions
This inhouse workshop teaches the Information Mapping® method for procedure writing. We believe there is no better way to write user-friendly procedures – a belief that’s backed up by more than 40 years of research.
Your organisation will benefit from this workshop if it needs effective procedure documents such as:
- standard operating procedures
- job task instructions
- quality assurance documentation
- health and safety guides.
What participants will learn
Participants will learn how to:
- analyse complex information and audience needs
- present procedures clearly
- design structured information that is easy to maintain
- collaborate on projects using a common writing standard.
As part of the workshop, participants receive:
- comprehensive manuals and quick reference guides
- FS Pro software for the fast and easy creation of mapped documents
- follow-up support, including a free review of a mapped document.
Duration: 2 days
Cost: $11,950 plus GST for a group of 10 people. The cost will vary for smaller groups and if customisation is required. Contact us for more information.
Writing Effective Procedures and Work Instructions information sheet
(2-page PDF, 111KB)
The TACTICS difference
This is not just another business writing workshop. We teach Information Mapping®, a proven method that has been used worldwide for over 40 years. It will change the way you think about writing. In fact, many experienced 'mappers' say it changes the way you think.
Customisation options
We can customise exercises and case studies with examples from your organisation, or schedule dates to fit around your workflow.
Contact us to discuss which workshop options work best for you.
Contact us
Our business development managers can advise on how best to address your specific needs, discuss options and budgets, and help you organise a workshop for your team.
In Wellington:
Lianne Hansen
Call 0800 50 50 56 or email Lianne@tactics.co.nz
In Auckland:
Astrid Hartwig
Call (09) 948 4305 or email Astrid@tactics.co.nz
