Tactics https://validator.w3.org/feed/docs/rss2.html Preparing secondary legislation for publication Why knowledge capture is a must-have for every business Supporting a new regulatory body with SOPs Web content design: Improving usability Going virtual: The future of workshops? Checklists to the rescue Contract staff Using ChatGPT? Why good writing skills help Filling a gap in resources and more Mapping business processes to build capability Buy-in through collaborative documentation effort Supporting business process transformation ERP system roll-out in six countries Technical writing Business writing Training courses Workshop terms and conditions Customised training courses Alert Level Change Training course registration Checkout Cart Instructor Registration Dashboard Student Registration Services Home System implementation support Training course calendar Technical and business writing Tactics’ Wellington office moves to new location About us How to capture knowledge and make it usable Contact Tactics’ top five process mapping rules Clarity is the best policy Holiday Break The complete plain language toolkit Why plain language matters more than ever Email writing Fixing email woes Process mapping Information architecture for large programme of work Visual design to improve engagement and compliance Creating impact with an infographic Request inhouse training Structured Writing SOP or work instruction: What’s the difference? Quality manuals for construction project handover Phones Offline